The global outsourcing market seems to be going through a sluggish phase, showing signs of slowdown, as number of deals signed during the July-September quarter this year dropped to 472 from 503 deals in Q3 2010.
'When I started to step into the West in 2006, I believed India was not going to be the back end.' 'I understood that no film-maker wants to believe that they are outsourcing their creativity to a low-end place.' 'The application of technology in the hands of our Indian artistes is identical to any of our artists in the West.' 'Nobody in the world can say this shot was done in India and that in London.'
With global market research biggies like IMS Health and Ipsos already offshoring work to Indian third party companies and others like AC Nielsen all set to invest in a captive unit here, market research is tipped to be the next hot BPO opportunity.
The human resources department is so 20th century. Recruitment has become the next outsourcing frontier. Think India.
Seeking to allay fears over the outsourcing backlash, Union Communications and IT Minister Arun Shourie said India's strengths in talent, skill and costs in software service would make it imperative for the companies to outsource to India.
A copy of the letter dated February 29 was released to the media.
Signalling a reverse outsourcing trend, many Indian IT firms with their operations spread across the US and Europe are now outsourcing a part of their administrative work in the US to a US-based firm Hanna Global Solutions.
Legal research and patent search are the latest in a string of outsourcing items increasingly sent to India.
Although still behind India's $60 billion-equivalent, many Chinese companies are increasingly confident that India's days as king of software outsourcing are numbered. Business Standard spoke to Dr Liu Jiren, founder and CEO of Neusoft, China's largest outsourcing company, about how Chinese outsourcing firms evaluate themselves against Indian counterparts. Edited excerpts:
Like their western counterparts, Japanese firms should leverage India's outsourcing prowess or they could end up losing international competitiveness, the Japan Forum on International Relations said in its report -- India's Leap Forward and Japan.
According to a PTI report, in the latest '2012 Global Outsourcing 100', compiled by the International Association of Outsourcing Professionals, three Indian firms have found a place in the top 10, with Accenture heading the list.
Outsourcing is just no more about cost savings but also companies' accessibility to right talent and geographic expansion, a latest survey on business outsourcing revealed.
Major IT firms such as Tata Consultancy Services, HCL Technologies, Infosys, Cyient, and L&T Technology Services have direct exposure to Boeing or its suppliers' ecosystem, which comprises engine manufacturers, body suppliers, and avionics providers. These firms provide services like application development, testing, engineering, avionics, and business process management for the Boeing 737 Max programme.
The Tata Group is one of the very few Indian MNCs which has carved out a niche in China's highly competitive market, notes Rup Narayan Das.
In the last couple of months, the IT and BPO space has seen a big uptick in M&A activities, with companies merging with other entities to become bigger players.
Pegged at $21 billion in terms of industry revenue in 2009, the Australian legal market is projected to grow by about 1 per cent year on year.
Currency hedging, cost management, operational efficiencies, coupled with robust demand for outsourcing IT services helped top four local business process outsourcing firms manage the subprime crisis and rupee appreciation.
In a bid to cut costs, corporate giants based in the United States and the UK are looking to leverage their recruitment process outsourcing services from emerging market locations like India, a survey says.
A report says though 2008 was a tumultuous year for outsourcing and clients should remain cautious in the year ahead, there are opportunities and potential still very much evident in the market. The outsourcing industry will develop in the coming years to become more mature, efficient, dynamic, and ultimately more resilient.
The move, first announced in March 2014, is expected to generate net annualised cost savings of $175-200 million once fully implemented.
The US slowdown coupled with rupee appreciation, talent crunch and rising salaries, and the 2010 sunset clause on tax holiday for IT firms, is putting knowledge process outsourcing firms in a bind.
With the rush of growth after the pandemic slowing down, many leaders are moving to firms that may be smaller but are growing much faster and have the headroom to grow.
An Indian legal professional who takes home Rs 25,000 a month earns a tiny fraction of the Rs 10,000 an hour that his counterpart in the US earns.
The report states that India is presently the leading geography for legal outsourcing with over 85 per cent of offshore legal outsourcing vendors are primarily or exclusively located in India. According to the report, South Africa will emerge as the strongest LPO destination for 2010, particularly with UK clients.
The father of Indian outsourcing, Raman Roy, is ready to step into the field of offshoring for gaming firms. His business process outsourcing outfit, Quatrro, is all set to offer back-office services to gaming companies.
To begin with, there would be the immediate integration of various technology stacks. This would create more business for global consulting and IT services entities such as KPMG, PwC, EY, Accenture and IBM, among others. Indian service providers - Infosys, Tata Consultancy Services (TCS), and Wipro, for instance - would also cash in.
Certain changes in the past two or three years could have a long-term structural impact on the IT services market.
Escalating printing costs and a lack of understanding of technologies are forcing firms to look for alternative solutions to cut costs in document production.
